Acute Care Hospital Visitation Restrictions Soften

As Rockcastle Regional continues to closely monitor the evolving COVID-19 situation, and in response to the Governor’s guidance along with that of the Kentucky Department of Public Health, we are pleased to be able to loosen our visitation restrictions to our acute care hospital in a slow and closely monitored process.

Beginning May 12, 2020 at 4:00pm, visitors will be allowed to enter the acute care hospital under the following restrictions:

• Visitation times are 9:00am – 10:00am and 4:00pm – 5:00pm daily.
• Only one visitor allowed per hour session.
• No children under the age of 10 will be permitted to visit.
• Once visitors leave the facility, they may not return until the next visitation session, even if the current session has not ended.
• All visitors will receive a COVID-19 screening, which includes a temperature check and an exposure questionnaire.
• All visitors must wear a mask at all times while in the facility. If visitors do not have a mask, one will be provided. 
• All visitors will be escorted to and from the patient’s room. They must stay in the patient’s room until they are ready to leave the facility. Lobbies and hallways must remain clear of visitors, unless being escorted.
• No visitation is permitted for patients currently under investigation for COVID-19.

We continue to ask those who do visit, to be extra cautious when deciding to enter our facility as our patient population is extremely vulnerable. Those with fever, runny nose, body aches, or respiratory symptoms will not be permitted to visit.

When visiting, you are encouraged to wash your hands with soap and water when entering and leaving patient rooms. While in the facility, visitors are still encouraged to practice social distancing, including in patient rooms. 

While we work to continue evaluate the safety of our visitation protocols, we will still coordinate with patients and family members to find other means of communication with their loved ones while they are in our facility, as we know staying in touch with family is very important to everyone.